FAQ

Q. Does Bike and Brew provide everyone a bike and helmet?

A. Yes! This is included in the price you pay and we do our best to fit your bike and your helmet to your size. And yes, you are required to wear a helmet! Our Bike & Brew tours are done on our regular, gravel bikes, not e-bikes. But don’t worry downtown Austin is pretty flat and these tours are not very long. Have fun and get some exercise!

Q. Can I bring my own bike?

A. No. All of our bikes are the same design and model, and can be fixed, if need be, mid-tour, which would allow you to continue the tour. If something happens to your own bike, we cannot make that promise. Plus we want to keep everyone on an even playing field. Thanks!

Q. Where do we meet?

A. 99% of our tours start 1710 E. 2nd St, Austin TX 78702. For custom/private tours we can begin & end at different locations in the downtown Austin area.

Q. Are the drinks included?

A. If you purchase your ticket from Bike and Brew ATX, absolutely!

Q. Do we ride if it is raining?

A. Yes, we ride rain or shine so please dress appropriate. This is an adventure! We have no control over the weather. If we had to base our enjoyment of beers on weather it would be very complicated. Live a little!!! If we feel that it is unsafe or too uncomfortable to ride we will cancel. If we cancel a tour due to weather, we will either reschedule you or issue you a refund.

Q. What is your cancellation policy?

A. If a reservation is cancelled with at least 24 hours notice before your scheduled departure time, a full refund can be issued or we can reschedule you. If the reservation is cancelled with less than 24 hours until the scheduled departure time, no refund will be issued.

Q. What is the minimum and maximum amount of people on a tour?

A. The minimum amount of participants for each tour to ensure the tour isn’t canceled is only 2. The maximum is 15 riders per guide for our food and beverage tours. If you’re hoping to have a larger number than that—no worries! Shoot us an email and we can help arrange something special for you and your group, depending on our availability and schedule.

Q. Is gratuity for the guide included in the price?

A. No. But if you enjoyed your ride, please tip your guide! For groups larger than 6 or for custom tours, a 20% gratuity will be added to your total bill.

Q. Where can we park?

A. There is free parking available in front and to the side of our shop unless otherwise stated.

Want local lodging options? Check out this amazing list with Kayak.